Terms & Conditions
Travel arrangements and prices detailed on this www Internet site are provided and coordinated by the Esperance Visitor Centre . The Esperance Visitor Centre has taken due care and responsibility to verify and check all information in this Internet WWW site as at the time of compilation. However, as the relevant accommodation & tour operators in this brochure supply this information, it accepts no responsibility for any inaccuracy or misdescription contained in this publication or information as so supplied.
Sales of services as contained in this publication are made by Esperance Visitor Centre , only as an agent for the person, business or company providing the services. Esperance Visitor Centre does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice.
All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.
Privacy Policy
We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.
This privacy policy explains how www.visitesperance.com handles and protects your PII in accordance with commonly accepted privacy principles.
Www.visitesperance.com reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed admin@visitesperance.com or sent via postal mail to: Esperance Visitor Centre PO Box 507 Esperance WA 6450
What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. www.visitesperance.com collects PII when you:
How We Use Your Information
www.visitesperance.com uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on www.visitesperance.com may be used to:
Purchase www.visitesperance.com products or services - Information collected when you purchase from www.visitesperance.com is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking.
Respond to your questions or suggestions - We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
Who We Share Your Information With
www.visitesperance.com does not disclose any information about customer bookings to anyone except in the following circumstances:
Accommodation suppliers - www.visitesperance.com provides the guest name, telephone number, address and email address for each booking made to the relevant accommodation supplier. Our accommodation suppliers require this information for the booking and if they need to contact you about the booking. Although www.visitesperance.com offers accommodation from reputable accommodation suppliers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any suppliers whose accommodation you purchase on www.visitesperance.com.
Legal obligations - www.visitesperance.com may be required by law to disclose information provided by you to www.visitesperance.com for the purposes of obtaining products or services from www.visitesperance.com. www.visitesperance.com may also disclose information against someone who poses a threat to www.visitesperance.com's interests (such as customer fraud) or whose activities could cause harm to others.
How You Control and Access Your Information
www.visitesperance.com believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:
Validity of Rates
Accommodation costs are for room only and do not include transfer or breakfast cost unless otherwise stated. Prices are inclusive of the Australian Goods and Services Tax. Prices over accommodation block out periods may alter from the prices advertised. The Esperance Visitor Centre is not responsible for discrepancies of availability and rates on www.visitesperance.com. Contact us for further details.
Deposits - Payment is due within 24 hours of receiving written confirmation from Esperance Visitor Centre. If no payment has been received after 24 hours we reserve the right to cancel the booking.
Full payment is due one month prior to arrival date.
Please proceed to our "Secure Payment" form to submit credit card details.
Tours
These operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control.
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